It could be many things. I assume she has anti-virus??? Make sure that's always up-to-date. BUT ONLY ONE ANTI-VIRUS ON YOUR PC. Does she defrag on a regular basis? Monthly or weekly. I hope I don't overwhelm you with ideas but: 1. I recommend Google Chrome for her browser. 2. Do a manual scan with her anti-virus IMMEDIATELY. 3. Get a few free, safe programs and learn how to use them: A. Malwarebytes. B. C Cleaner. C. Defraggler. NOTE: If you can afford it, get the paid versions or make a donation. NOTE: It's okay to have more than one anti-spam or anti-malware program on your PC, but only have one anti-virus. More than one can foul up operations. AVIRA has a good free anti-virus but just have one anti-virus. ALWAYS KEEP YOUR PROGRAMS UPDATED AND INSTALL UPDATES IMMEDIATELY BECAUSE HACKERS CAN FIND WEAKNESSES BY ANALYZING THE UPDATES. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Here's what I do weekly: (Some would say that's too often for some of the operations but it can't hurt.) 1. Check for Windows Update. But you should have Automatic Updating checked. 2. Check hard drives for errors. 3. Run Disk Cleanup Wizard. 4. Defragment all hard drives 5. Manually scan for viruses 6. Back up your hard drives. I recommend you get Mozy or Carbonite so you'll have on-line back-up. Then if you lose your PC or it crashes, you still have all your info available. 7. Check for latest drivers for your PC. 8. Check Device Manager for hardware problems. 9. Run C Cleaner +++++++++++++++++++++++++++++++++++++++++++++++++++++ I recommend you learn as much as you can about your PC with the time you have. A tech may charge you hundreds for something that's very simple to fix. Some "pros" don't mind gouging their customers. I have had a $125, 5-year-old PC for over a year and not had one problem. Of course, be careful about security. We're just seeing the beginning of cyber-crime. Cnet and Kim Komando.com have many useful tips. |
No comments:
Post a Comment